Frequently Asked Questions
Please click on the following to find answers to our most commonly asked questions about Alaska ziplining and our tours.
1. Who can zip?
Anyone – ages 10 and up weighing between 80 and 270 pounds with average mobility, strength, and good physical condition. All participants must have and be able to use all of their limbs. Each participant must be able to control speed by applying gentle downward pressure on the cable with leather gloves. Each participant must be able to pull themselves along the zip cable a few feet in the event they lose momentum before reaching the landing platform. Participants should be comfortable with heights. Guests with a chronic fear of heights should not participate.
2. What should we wear?
All guests will be required to wear sturdy closed-toe shoes. Long pants and layered clothing are encouraged. Please remove all valuables, personal electronics, loose or dangling jewelry. Tie back and secure long hair.
3. Can we bring a camera?
Feel free to bring a camera along. There will be numerous opportunities to glimpse mountain vistas from the zipline, viewing platforms and suspended sky bridges, with ample time for picture taking.
PLEASE NOTE: You will be responsible for transport, damage or loss of your own photo or video equipment. It is best to have a lanyard that can secure your equipment to your harness or to keep it in a zippered pocket. We also offer a Photo Package – ask us about it!
4. Are there any other considerations?
If you have a medical condition of any kind which limits your physical activity you must notify us prior to the tour. If you are pregnant, have heart, leg, arm or back problems, or any other serious illnesses (for example: epilepsy/seizure disorders), you will not be allowed to participate in the tour. You will not be permitted to participate in the tour if you are under the influence of alcohol, illegal drugs, or impairing legal drugs. Denali Zipline Tours reserves the right to exclude anyone from participating in any and all activities for any reason which might compromise the health and safety of you, our clients, and our staff. Exceptions to any requirements are at the discretion of the management.
5. Can a visually impaired or blind person participate?
Denali Zipline Tours accepts customers who are visually impaired or blind. Please notify us in advance before making a reservation and visit our policies & requirements page for more detail.
6. What am I responsible for?
Zipline Tours, like other recreational adventures, carry inherent risks. Please note your Client Responsibilities.
7. Do you require a deposit?
A 100% deposit is due at the time of the reservation. We have a very friendly cancellation policy so you can make a reservation – worry free! We accept Visa, MasterCard, American Express, and Discover.
8. What is your cancellation/refund policy?
Please refer to our Policies and Requirements page.
9. Do we still go if it is raining?
Yes. We zip rain or shine! However, on occasion due to high winds and/or lightning, your trip may be cancelled by Denali Zipline Tours in which case you will have the opportunity to reschedule or be fully refunded.
10. Is there a minimum for the tour to operate?
The minimum capacity is 4 persons; we reserve the right to cancel a tour due to insufficient reservations. We will do everything we can to reschedule your tour or a refund will be provided.
11. What else is there to do in Talkeetna?
Talkeetna is full of history and there are so many things to do, you may want to stay many days in a row! Find out more about visiting Talkeetna.
12. How long is the drive from Anchorage to Talkeetna
It takes about 2 hours and 15 minutes from Anchorage to Talkeetna. Here are directions.
13. How far is it from Denali National Park or Fairbanks to Talkeetna?
This scenic road trip takes about 3 and a half hours from the Park Entrance and 5 hours from Fairbanks. Here are directions.
14. Where can I spend the night in Talkeetna?
There are many lodging choices in Talkeetna. The best place to see what’s available is on the Talkeetna Chamber of Commerce website.